Returns & Exchanges
At TrendingCustom, we want you to be completely satisfied with your unique purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Please note that since our products are personalized, we can only accept returns for items that arrive damaged or feature manufacturing defects.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and a brief explanation of the issue.
Provide Documentation
Attach clear photos of the item and the packaging to help us verify the damage or the error in customization.
Review and Approval
Our quality assurance team will review your claim within 48 hours to approve your replacement or refund.
Receive Your Resolution
Once approved, we will ship a replacement at no extra cost or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing