Frequently Asked Questions
Everything you need to know about your unique orders
How long does it take to receive my order?
Since our products are custom-made, please allow 3-5 business days for production. Shipping typically takes an additional 7-10 business days depending on your location.
Can I modify my order after it has been placed?
You can request changes within 12 hours of placing your order. After this window, the item moves into production and we are unable to make further modifications.
What is your return policy for personalized items?
We offer a 100% satisfaction guarantee. If your item arrives damaged or with a printing error, we will provide a free replacement or a full refund within 30 days.
How can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure payments through PayPal, Apple Pay, and Google Pay.
Do you ship internationally?
Yes, TrendingCustom ships to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.